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What Is An MSP in Video Security? – Part 2
Join Brightlio and The Boring Lab for Part 2 of our video series “What is an MSP in Video Security and Why Should I Care?” In this episode, Brightlio’s Founder & CEO, John Minnix, and The Boring Lab’s Founder & CEO, Ronen Isaac cover a number of managed services-related topics including:
- A deeper dive into the MSP business model
- The core component of an MSP (people, tools, and processes)
- The challenges of a traditional break/fix service model
- The difficulties in scaling a break/fix services business
- How the managed services business model improves scalability
- How a managed services practice will help you build a more valuable business
- How managed services increase customer loyalty
- The challenges of building an MSP practice including staffing, defining a service catalog, and potentially pausing growth while implementing new business processes
Check out the video here:
If you would like to engage Brightlio’s Managed Services Consulting services, contact us today. We love helping organizations make the transition to becoming MSPs. Brightlio can help you build a more scalable and valuable business with better outcomes for your customers.
If you enjoyed this video, please check out Part 1 of the video series.
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